What is Flex Insights?

$ 21.50

4.5
(203)
In stock
Description

Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.

Separate Data in Flex Insights

Flex - Data Binding

Analytics - Insights by Flex – Flex

Cineplex Digital Media bringing retail experiences to life

3 Flex Insights Customizations - Twilio Flex

Announcing the Flex Index by Scoop

Twilio Training- Flex Insights Advanced: Custom Reporting

Introducing Flex Insights

Why We Invested in People Data Labs

trans-o-flex insight - Apps on Google Play

Analytics - Insights by Flex – Flex

Twilio Flex Insights: Amending Dashboards and Reports