What is Flex Insights?
Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.
Separate Data in Flex Insights
Flex - Data Binding
Analytics - Insights by Flex – Flex
Cineplex Digital Media bringing retail experiences to life
3 Flex Insights Customizations - Twilio Flex
Announcing the Flex Index by Scoop
Twilio Training- Flex Insights Advanced: Custom Reporting
Introducing Flex Insights
Why We Invested in People Data Labs
trans-o-flex insight - Apps on Google Play
Analytics - Insights by Flex – Flex
Twilio Flex Insights: Amending Dashboards and Reports